2020 was the year of e-commerce acceleration and growth, but 2021 was the year of emerging trends and innovations. Multiple companies like Facebook, Instagram, Shopify, Walmart, TikTok, and Youtube introduced new features to enable social commerce and in-app purchases.
Our media partner, Parcel Monitor, identified 7 key trends in e-commerce logistics in 2021, it is likely these trends will shape the first half of 2022:
- Big data
- Cross-border e-commerce
- Customer-centric approach
- Direct-to-consumer (DTC) fulfillment
- Parcel collection points
- Social commerce
- Sustainability
Wonder how these trends impacted e-commerce logistics in 2021? Check out the full study on Parcel Monitor now!
In case you missed it: Parcel Monitor also launched their ECommerce Logistics Race series