Businesses need to actively adapt to changing trends in order to keep thriving. Going digital in your supply chain means lowering procurement costs by 20%, reducing supply chain costs by 50%, and increasing revenue by 10%. Wouldn’t you want these for your business?
So what’s in it for you if you decide to go supply chain digital? Here are just a few benefits:
Customer-Centricity
You need to stay up to date when it comes to meeting the needs of your customers. Consumers’ mood varies in different seasons and situations, so you have to know the pulse of the market. Use available resources such as Big Data, Internet of Things, and social media analytics to know the needs of your target market.
As you digitise your supply chain, you can deliver the right products to your customers at the right time.
Another tip is to respond quickly to customer demands through tech innovations. Data tools and 3D printing can help you adjust to customer demands, and answer to them as quickly as possible.
Differentiation in the Marketplace
It’s a world full of supply chains out there, and you’ve got to widen your reach in the market to stand out.
Differentiate your business from the rest of the crowd by knowing your “why” in business, and translating that through branding and marketing. This can help you determine what is truly important. Focusing on the essentials can also help lower operational costs and elevate revenue growth.
Using Tech for Productivity and Efficiency
We have incredible tools available today that you can make the most out of. Take advantage of AI and robotics to collect data from one system, streamline it, and deploy where needed. This can lessen any chances of human error and increase productivity.
People Management in Operations
Digitising your operations also mean increased productivity within your teams. Meetings can occur in real-time for everyone to collaborate effectively. This instant communication translates to prompt responses that keep operations up to date. With better team communication and employee management, a business will have the capacity to deliver on ever-changing consumer expectations.
As your business builds digital capabilities, you’ll see drastic reductions in the time it takes to implement changes.
Has your business gone digital, or are you still planning to? You might want to check Digitisation: In-store and Online to know how you can employ winning digitisation practices. You’ll learn from global leaders at Amazon, Visa, Sephora, Walmart, Ikea, eBay and so much more to elevate your knowledge in adapting to the ever-evolving retail landscape.