DHL bags award for Global Express Provider of the Year

Zoe Sabanal Oct 6, 2021

2 min read

DHL Express has been awarded the Global Express Provider of the Year at the 8th Payload Asia Awards, making it the sixth time that the company has won the award.

The Global Express Provider of the Year award recognises excellence among air cargo companies and the positive impact it has made on the logistics industry to ensure packages are delivered safely and on time.

DHL Express Asia Pacific CEO, Ken Lee, said this was a huge encouragement for their employees across the region and a testament to all their effort put in amid Covid-19 restrictions.

“Over the past year, we have been focused on our role to keep supply chains moving and facilitate cross-border trade. In fact, the airfreight industry has been key to getting vaccines around the world in double fast time,” Lee said.

“DHL is proud to have delivered more than 1 billion COVID-19 vaccine doses to over 160 countries worldwide, as well as more than 3,500 oxygen concentrators across India, fulfilling our purpose of “Connecting people, improving lives,” he said.

Lee continued that as e-commerce adoption continues to gain momentum, these are equally exciting times for the industry.

To cope with the exponential growth in shipment volume across the region, DHL Express has adjusted its flight network to ensure the timely delivery of shipments.

The company has added close to 2,350 tonnes to its airfreight capacity to serve growing demand between Asia Pacific and the U.S. and Europe.

Seeing an increase in shipment volume from Vietnam and Penang, it also began to dedicate direct flights to these two cities from its Central Asia Hub in Hong Kong.

Most recently, it converted a Boeing B737-800 aircraft to add 30 percent in gross payload for customers in Bangkok, Hanoi and Hong Kong.

Customers from these three markets are set to benefit from burgeoning e-commerce opportunities and expand their cross-border presence.

The Payload Asia Awards recognises the best companies in the air cargo market that have evolved as they expand to new markets and disrupt existing business models in view of sustainability and growth.

For 2021, the awards comprise 17 categories judged by an esteemed panel of judges, and winners are selected based on a set of criteria evaluating the strength of customer service, business growth, operational performance, development strategy as well as customer and product innovation.