Artificial intelligence is no longer a distant possibility in the world of supply chain—it’s here, it’s powerful, and it’s reshaping the way organisations compete.
In Episode 8 of the Supply Chain Channel Podcast, host Peter Justin Yu, MBA sits down with Dan Ulmamei, Managing Director at Swisslog, to explore how businesses can transform AI from a mere buzzword into a true strategic edge.
“It’s not about whether you’re going to adopt it or not, it’s about what you’re doing with it.” This perspective highlights the urgency for leaders to move beyond hesitation and instead focus on how AI can be practically applied to enhance operations, decision-making, and customer value.
Throughout the episode, Dan unpacks how Swisslog is integrating AI into warehouse automation and supply chain management, demonstrating that AI’s role isn’t simply about cutting costs—it’s about building smarter, more resilient, and future-ready operations. From optimising inventory flows to predicting disruptions, AI is creating opportunities that were unthinkable just a few years ago.
Read Also: The scaling paradox: Why bigger isn’t always better
The conversation also dives into the mindset shift required to fully embrace AI. Dan emphasises that technology alone isn’t the answer—companies need leadership willing to challenge traditional ways of working and invest in the right people, processes, and tools. By bridging human expertise with AI-driven insights, supply chains can not only weather disruptions but also gain agility in a rapidly changing market.
This episode is more than a discussion on technology; it’s a call to action for supply chain leaders. Whether you’re exploring automation, grappling with labor challenges, or seeking new ways to serve customers, Dan offers practical wisdom on how to position AI as a competitive differentiator rather than a passing trend.
Watch the full conversation with Dan Ulmamei on YouTube and discover how to transform AI into a tool that drives real business impact.
Cejay is a Content Producer for Supply Chain Channel, Australia's learning ecosystem created to fill the need for information, networking, case studies and empowerment for everyone in the supply chain sector.
