In the latest episode of the Supply Chain Podcast, we dive into the exciting world of automation and zero-touch fulfilment with a very special guest – Tiago Oliveira, Business Development Manager at KNAPP Australia.

Recorded live at the 10th Annual Retail Fulfilment Show, this episode is packed with insight and real-world examples from one of the global leaders in intelligent automation for intralogistics and manufacturing. Whether you’re a supply chain professional, tech enthusiast, or just curious about where the future of fulfilment is heading, this one’s for you.

🛠️ What You’ll Learn:

  • What Zero-Touch Fulfilment actually means and how it’s transforming supply chains

  • The role of automation in enhancing customer experience

  • Cutting through the hype: what is really AI in automation – and what’s not

  • The biggest challenges companies face when adopting automation

  • Why sustainability in logistics matters more than ever (“Don’t move air around!”)

  • KNAPP’s people-first approach: “We don’t have customers, we have partners” and more.

This isn’t just another tech talk — it’s a grounded, practical look at where automation is going, and how it can work for everyone in the supply chain.

Watch the full episode and see how KNAPP is redefining fulfilment — and why automation isn’t just for the big players anymore.

Join the 3rd Annual Supply Chain Week for more insights about the current industry events. Join the conversation!

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Cejay is a Content Producer for Supply Chain Channel, Australia's learning ecosystem created to fill the need for information, networking, case studies and empowerment for everyone in the supply chain sector.

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