Delivery Disconnect: Why 81% of Australians seek alternatives to retailers
New research conducted by ShipStation, a leading cloud-based ecommerce shipping solution, has shed light on the significant impact of negative delivery experiences on customer loyalty.
In 2022 retailers must understand the mechanics of inflation to stay viable
Five general guidelines retailers should follow to get to grips with high inflation If retailers are going to get to grips with inflation, they firstly
Why retailers need to take back control of their channels
Retail is now omnipresent – but so are rising costs. After two years of reacting to unprecedented events, retailers need to regain control of their
Navigating the Australian retail industry: Trends, challenges and opportunities
Australia’s retail industry has been in a permanent state of disruption over the past couple of years. The pandemic, war and natural disasters have contributed
Australia’s e-commerce boom: is agile automation the answer?
Today’s customer wants hyper convenience, flexibility and faster delivery times, putting unprecedented pressure on retailers. Malcolm Druce, Managing Partner at BPS Global Australia talks through