Emirates SkyCargo enhances booking process for shipments

CargoWise and Emirates SkyCargo have launched a new technical solution that will enhance the user experience and the efficiency of the booking process for cargo shipments.

Emirates SkyCargo will provide direct access to CargoWise users to its flights and inventory through the CargoWise platform. Meanwhile, CargoWise users will be able to make cargo bookings in real-time for a majority of their cargo requirements after completing a short registration process.

“As the platform of choice for many of Emirates SkyCargo’s major customers, this connection is a testament to CargoWise’s penetration in the market,” said Scott McCorquodale, Chief Automation Officer, Air Cargo at WiseTech.

“Adding to our growing number of airline-direct ebooking connections on the CargoWise platform, over time, all CargoWise users will have access to Emirates SkyCargo’s flight schedules, rates, availability and real-time eBooking functions,” McCorquodale said.

“Working together, this connection provides ease of access to timely data at the user’s fingertips, translating to increased efficiencies and productivity, and importantly, informed decision making,” he said.

The solution was rolled out in 1 September and will continue in a phased manner, with the majority of Emirates SkyCargo’s global customers using CargoWise able to make bookings on Emirates SkyCargo by the end of September.

“At Emirates SkyCargo, we are always looking at ways to make every stage of the transportation process more efficient – from the time of booking the shipment to the delivery of the cargo to the consignee,” said Nabil Sultan, Divisional Senior Vice President, Cargo at Emirates.

“We are delighted to work with WiseTech to connect the CargoWise platform to our own Emirates SkyChain system, allowing customers enhanced direct access to search for flights and make bookings directly with Emirates SkyCargo without requiring any other touchpoints,” Sultan said.

“This will save time and effort for our customers and for our global teams and at the same time help avoid any unnecessary confusion and inefficiencies in the booking process.” he said.

Source: CargoWise