FedEx and eBay strike new deal to help APAC businesses sell overseas

FedEx Express has announced a new partnership with eBay that will help sellers in the Asia Pacific region reach more shoppers around the world.

The latest deal means that businesses in APAC can now access FedEx e-commerce delivery service options at competitive rates and enhanced shipping capabilities.

FedEx said that marketplace sales account for 67 per cent of e-commerce globally, with the APAC e-commerce market expected to grow by about 14 per cent annually.

By 2030, the market is projected to reach US $352.68 trillion (A $512.8 trillion).

FedEx said the new partnership will help propel e-merchants – especially small business owners – amidst booming e-commerce in the region, driven by consumers’ changing behaviours toward shopping online accelerated by the pandemic.

Related: FedEx unveils digital megatrends that will shape the future of e-commerce

Through this collaboration, eBay sellers can enjoy the key benefits of FedEx’s current strategic program including:

• Competitive rates: eBay sellers will receive competitive discount rates on FedEx Express services.

• Enhanced shipping capabilities: FedEx offers eBay sellers a wide range of services that are critical for cross-border e-commerce, including FedEx Electronic Trade Documents; FedEx Home Delivery, which now delivers seven days a week; a portfolio of flexible, simple returns options; and the FedEx Hold-at-Location which gives consumers a choice to have their packages delivered conveniently and safely to various grocery stores, pharmacies and FedEx Office locations.

• Direct contact with FedEx: eBay sellers will get their own FedEx account to use any shipping solution from the vast portfolio that FedEx provides. Additionally, eBay sellers can contact FedEx directly for pickups and billing questions, as well as to order shipping forms or other delivery supplies, reroute packages and manage their My FedEx Rewards account.

“E-commerce has become the new growth engine behind the APAC economy,” said Kawal Preet, president of Asia Pacific, Middle East and Africa (AMEA) at FedEx Express.

“Logistics services providers like FedEx, therefore, play a critical role in helping e-commerce businesses deliver seamless customer experiences from online to the physical world,” Preet said.

“We’re thrilled about this collaboration with eBay that enables easier access to more markets through our international logistics services,” she said.

She continued that by providing international shipping solutions at highly competitive rates, eBay sellers can make the most out of FedEx’s premium services and products as they continue expanding overseas.

“eBay has been driving retail export in the region and enabling our sellers to grow their business via our global marketplace,” said Vidmay Naini, Regional General Manager for India and Southeast Asia, eBay International Cross Border Trade.

“Shipping is a critical component of the cross border e-commerce ecosystem,” Naini said.

“Teaming up with FedEx, one of the world’s most well-respected e-commerce transportation and logistics carriers, gives our sellers access to a unique set of capabilities and rates, which ultimately enables them to provide their global customers with retail-standard buyer experience,” he said.

The new alliance will roll out in Hong Kong, Indonesia, Malaysia, Philippines, Singapore, Taiwan, Thailand and Vietnam as the first phase, and additional markets across the region will be rolled out in the next fiscal year.